Privacy Policy

This privacy policy is specific to SBL Yelena and defines how we use, safeguard and protect all the information you provide when you use our website and online tools.
Any questions regarding our privacy policy may be directed to Mr Salem Badache at info@couscous-salem.be.

What is personal data?

According to Article 1 of the Law of 8 December 1992, personal data is “any information concerning an identified or identifiable natural person”. 
For example, your name, address, phone number, national registry number, email address, photo, etc.

In addition, personal data refers not only to information related to a person’s private life but also data related to a person’s professional or public life. However, only information about a natural person, not about a legal person or an association, is taken into account.

How is your information collected, and what is it?

We only collect personal identity and contact information that you provide by registering through our contact form:

• Name
• First name
• Phone number
• Email

This data is stored in our database. We will never sell, distribute or share your information with any third party.

Information shared with third parties:

We use the following services:

• The Mailchimp platform, which is useful for editing and managing our e-newsletters
• The Sendgrid tool that manages the sending and security of our email campaigns

It is important to note that some of these companies host their data in the United States but comply with European and Belgian privacy laws, including the processing of personal data, based on the ‘Safe Harbor Principles.’

Logfile and IP address

When you visit our website, we automatically register your IP address which is automatically recognised by our internet server. We use IP addresses to help us administer our website and collect demographic information. We do not link IP addresses to physically identifiable individuals.

Use of cookies

By visiting our website www.couscous-salem.com, you expose yourself to the placing of certain cookies on your computer’s hard drive for statistical purposes only. Indeed, we use Google Analytics cookies to evaluate the effectiveness of our advertisements and the user experience via our website. Although it is Google Analytics that records the information provided by our site for us, we control the use of this data.

The following is a list of cookies used on our website for statistical purposes:

First party cookies used by Couscous Salem

Cookies are small files that a website transfers to your hard drive to store and sometimes track information on your profile. If you wish, you can disable them completely by configuring your browser settings, as follows:

Via the Microsoft Internet Explorer browser

• In Internet Explorer, click the ‘Tools’ tab (small notched wheel in the top right-hand corner of your screen) and click ‘Internet Options.’
• Select the ‘Privacy’ tab. Click ‘Advanced’. Choose how internal and third-party cookies are handled: Accept/Decline/Request. Clicking ‘Decline’ in both columns rejects cookies.
• Click ‘OK’.

Via the Mozilla Firefox browser

• Click ‘Firefox’ in the upper left corner of your browser and then click ’Options’.
• In the ‘Privacy ’ tab, ensure that the phrase ’Always enable Do Not Track’ is not checked.
• Click ‘OK’.

Via the Google Chrome browser

• Click ‘Customise and Control Google Chrome’ in the upper right-hand corner of your screen. Click ‘Settings’ and then ‘Advanced Settings.’
• On the ‘Privacy and security ’ tab, click ‘Content settings’ and then click ’Cookies’.
• Then, select ’Allow sites to save and read cookie data (recommended)’.

Via the Safari browser

• Choose ‘Preferences’ from the menu (the menu is located in the upper right corner of the Safari window and looks like a notched wheel, or click ‘Safari’ in Settings.
• Click the ‘Privacy and Security ’ tab. Look for the section entitled ’Cookies and website data.’
• Confirm the transaction and wait for confirmation that all cookies have been deleted.

Or check the Help function of your Internet browser. 

Security & Data Protection

For SBL Yelena, the protection of all information and, therefore, privacy is an absolute necessity.
We have put security measures in place to protect the loss, corruption or alteration of customer data under our control. As explained above, each user can be assured that SBL Yelena processes their personal data in a completely transparent and legitimate manner. Nevertheless, under any circumstances, we cannot assure or guarantee that loss, misuse, or alteration will not occur; however, we try to prevent it.

Where is our information stored?

The information you send via our website is stored on a secure server located in the European Economic Union, more specifically in France, with the company OVH.

This privacy policy has been in place since 23 November 2021.